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Refund Policy

Last Updated: April 15, 2023

At Prime Logic Solutions, we are committed to providing high-quality software development and digital marketing services to meet our clients' needs. In the event that a refund is requested, the following policy applies. This policy ensures clarity for both parties and follows industry-standard practices.

General Refund Conditions

Refund requests are subject to the terms outlined in this policy.
Refunds are only considered for services provided by Prime Logic Solutions, and the conditions for each service are as follows.
All refund requests must be made in writing to support@primelogicsolutions.com within 14 days from the project delivery or service initiation.
Refunds are not available after project completion, website deployment, or when the service has been accepted by the client.

Software Development Services Refunds

Refunds for software development projects are provided based on the following conditions:

Pre-Development Stage

If no development work has started or only initial discussions or planning phases have been completed, a full refund will be considered.

Post-Development Stage

Once development work has started, the client is eligible for a partial refund based on the percentage of completed work. Refunds will not cover any incurred costs related to third-party tools, licenses, or services.

Testing/Deployment

Once the project enters the testing phase or is deployed, no refunds will be provided unless there are significant issues with the project that were not caused by the client.

Contact Us

For any questions or concerns regarding our Refund Policy, please contact us:

Email: support@primelogicsolutions.com

Phone: +1 (800) 123-4567