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Scalable Telehealth Platforms Built for Modern Care Delivery
Telemedicine is no longer optional — it's essential. Prime Logic Solutions builds fully compliant, cloud-native telehealth platforms with integrated video consultations, scheduling, EMR sync, and e-prescriptions — enabling hospitals, clinics, and virtual care startups to scale care beyond walls.
Industry Status, Challenges & Requirements
Industry Status
Post-pandemic telehealth use has stabilized into mainstream care models
Payers and providers now require platform standardization and compliance
Patients increasingly prefer virtual visits for primary and chronic care
Real-time integration with EMR and eRx systems is critical
Industry Challenges
Ensuring secure, low-latency video consultations across regions
Synchronizing data between patient, provider, and EMR systems
Managing provider availability and complex scheduling needs
Delivering mobile-first, HIPAA-compliant user experience
Industry Requirements
End-to-end platform with EMR, billing, video, and messaging
Role-based portals for doctors, patients, and administrators
Encrypted cloud infrastructure with elastic scalability
Smart scheduling, e-prescription, and care documentation modules
💡 Prime Logic Solutions delivers tailored healthcare technology solutions to meet these evolving industry demands.
Virtual Consults & Patient Portals
- Multi-Device Telehealth Portals – Browser and mobile app support for scheduling, video calls, and patient intake.
- Biometric-Enabled Logins – Secure access for patients and providers with face/fingerprint authentication.
- Integrated Chat & eRx – Enable post-consult messaging and prescription fulfillment workflows.
- Smart Forms for Intake – Gather symptoms, consent, and pre-consult history before video visits.
Platform Infrastructure & Workflow Engine
- • Scalable Cloud Infrastructure – Auto-scale video traffic with region-based failover and encrypted backups.
- • EMR & Billing Integrations – HL7, FHIR, and insurance APIs for record sync and claims automation.
- • Automated Provider Scheduling – Calendar sync with availability, specialties, and location filters.
- • Real-Time Notifications Engine – Alerts for appointments, follow-ups, payment, and patient triage.
Security, Compliance & Deployment
- • HIPAA-Compliant Architecture – Encryption, access controls, and data isolation for sensitive health information.
- • DevSecOps CI/CD Pipeline – Secure, rapid deployments with rollback, patching, and audit trail visibility.
- • Audit Logging & Versioning – Track access, session logs, and medical notes with full traceability.
- • Role-Based User Access – Customize permissions for admin, doctors, patients, labs, and assistants.
Digital Adoption & Outreach
- • SEO-Optimized Telehealth Pages – Landing pages and content campaigns to drive platform visibility.
- • Patient Education Campaigns – Promote virtual care benefits with email, social, and video series.
- • Platform Onboarding Funnels – Streamlined account creation and verification for patients and doctors.
- • Digital Ad Campaigns for Clinics – Geo-targeted ads to acquire new patients for partner healthcare systems.
Key Features
Video + Chat Built-In
HD consults with integrated chat, file sharing, and multi-party support.
Smart Scheduling
Sync calendars, manage slots, waitlists, and virtual queues with precision.
EMR & Billing Ready
FHIR-based sync with hospitals, labs, and insurance platforms.
Mobile-First UX
Designed for accessibility, privacy, and convenience across all devices.
Frequently Asked Questions
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