Prime Logic Solutions

Effective Date: April 4, 2025

Last Updated: April 4, 2025

1. Introduction

At Prime Logic Solutions, we take your privacy and data security seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal and business data when you use our website, platforms, services, and products.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect different types of personal and non-personal data, including but not limited to:

a. Information You Provide to Us

Personal Identifiable Information (PII): Name, email address, phone number, job title, company name, billing details, and payment information.
Account Information: Username, passwords, and authentication credentials when you create an account.
Business Information: Business name, tax ID, entity number, NAICS codes, and DUNS registration (if applicable).
Communication Data: Emails, messages, and chat interactions with our support team.

b. Information Collected Automatically

Device & Usage Data: IP addresses, browser type, device type, operating system, and browsing behavior.
Cookies & Tracking Technologies: We use cookies, beacons, and analytics tools (e.g., Google Analytics) to monitor site usage.
Log Data: Server logs, timestamps, and errors for security monitoring and fraud prevention.

c. Information from Third-Party Sources

Business Partners & Vendors: We may collect additional information from our affiliates, partners, or data providers.
Public Databases: We verify business credentials using SAM.gov, DUNS, and regulatory sources.

3. How We Use Your Information

We use your information to:

Provide, improve, and secure our services
Process transactions and manage accounts
Personalize user experience and service recommendations
Ensure compliance with legal and security requirements
Send service updates, marketing communications (with opt-out options), and system alerts
Analyze trends, website usage, and business performance

4. Data Sharing & Disclosure

We never sell or rent your personal data. However, we may share your information under the following conditions:

a. Service Providers & Partners

We may share data with trusted vendors, cloud providers, payment processors, and security firms who help us operate our services.

b. Legal & Compliance Requirements

We may disclose information when required by law, subpoenas, or regulatory authorities to protect our legal rights and prevent fraud or cyber threats.

c. Business Transfers

If Prime Logic Solutions undergoes a merger, acquisition, or restructuring, user data may be transferred as part of the business transition.

5. Data Security & Protection Measures

We implement industry-leading security protocols to protect your data, including:

Encryption (AES-256) & Secure Transmission (SSL/TLS)
Zero-trust architecture & multi-factor authentication (MFA)
Regular vulnerability testing & penetration audits
Access control & role-based data permissions

6. Your Rights & Control Over Your Data

Depending on your jurisdiction, you may have the following rights:

For GDPR (EU/UK) Users:

Right to Access: Request copies of your data.
Right to Rectification: Correct inaccurate data.
Right to Erasure ("Right to be Forgotten"): Request deletion of personal data.
Right to Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive data in a structured format.
Right to Object: Opt-out of direct marketing and automated decision-making.

For CCPA (California) Users:

Right to Know: Request details of what data we collect.
Right to Delete: Request deletion of personal information.
Right to Opt-Out: Opt-out of data selling (we do not sell data).
Right to Non-Discrimination: We do not penalize users for exercising their rights.

To exercise your rights, please contact us at [Insert Contact Email].

7. Data Retention Policy

We retain personal data only as long as necessary for:

Service provision and legal compliance
Security, fraud prevention, and dispute resolution

We securely delete or anonymize data when no longer needed.

8. Third-Party Links & External Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing personal data.

9. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this policy from time to time. The latest version will always be available at [Website Link].